Services

/Services
Services 2018-02-12T13:28:04-08:00

NuEra Services and Maintenance
We are the only Energy Logic authorized and trained dealer in the Pacific Northwest. Trust your waste oil heater/boiler maintenance to the professionals who are trusted by the people who manufacture the products.

We’ve been selling and servicing waste oil equipment for over 25 years and we know what it takes to keep the equipment running 24×7 to keep you warm in the winter. Hundreds of companies in Alaska rely on our products and services – some of the most brutal winter weather anywhere and they rely on Energy Logic heaters/boilers with NuEra service and parts backing them up when they need it.

We’re ready to help you fix or install your heater/boiler system or we’ll come out and take care of the job for you.

On the tabs to the left you’ll see a brief overview of the services we offer – we encourage you to give us a call at 1-800-347-9575 to chat through any needs you might have.

Authorized Dealer
We are the only Energy Logic Authorized and Trained dealer in the western states – we provide sales, service, and support throughout Alaska, Washington, Oregon, Idaho, Montana, Utah and Wyoming.
Onsite Service
We provide onsite complete annual service of your heater/boiler. We’ll come to your location, rebuild your burner, perform all annual maintenance required including cleaning the chimney, changing all filters, cleaning all fuel lines, and make sure the entire heater/boiler system is working to factory specifications. During the rest of the year we will provide premium telephone support for any problems you might have and 100% of any parts required to get your system back online will be provided and shipped.
Large Inventory​
We travel with a large inventory of specific parts that will allow us to rebuild your heater/boiler onsite and not have to wait for parts to be shipped. ​
 

Onsite Service and Annual Maintenance
We are the only Energy Logic authorized and trained dealer in the Pacific Northwest. We provide onsite service for heaters/boilers in Alaska, Washington, Oregon, Idaho, Montana with occasional trips into Utah and Wyoming.

While making a special trip over a long distance can be expensive – we routinely schedule trips to various areas in our region and this allows us to provide service to a number of customers in that area – dramtically reducing travel expenses and we pass those savings on to our customers.

During the summer months – we try to schedule a weeklong visit to various larger cities in our region and group up the customers in those areas for annual service. We’d love to come service your equipment during the “off” season because it allows us to work on the system while it is offline and we can take our time to make sure it is ready for the coming winter season.

Call us at 1-800-347-9575 to see about scheduling onsite service or annual maintenance. We’d love to hear from you!

Authorized Dealer
We are the only Energy Logic Authorized and Trained dealer in the western states – we provide sales, service, and support throughout Alaska, Washington, Oregon, Idaho, Montana, Utah and Wyoming. ​
Onsite Service
We provide onsite complete annual service of your heater/boiler. We’ll come to your location, rebuild your burner, perform all annual maintenance required including cleaning the burn chamber, changing all filters, cleaning all fuel lines, and make sure the entire heater/boiler system is working to factory specifications. During the rest of the year we will provide premium telephone support for any problems you might have and 100% of any parts required to get your system back online will be provided and shipped.
Large Inventory
We travel with a large inventory of specific parts that will allow us to rebuild your heater/boiler onsite and not have to wait for parts to be shipped.

Professional Burner Service
Fast and easy burner service. The burner is the most complicated part of your heater or boiler and having it serviced by a factory trained and experienced technician is a great way to insure a care free heating season.

We will completely disassemble your burner, clean all the components, clean the pre-heater, replace any worn or out of specification parts and test fire the burner while tuning it for optimum performance. The burner service includes our annual maintenance kit ($159 value) – and we’ll send you the new oil filter and burner gasket when we ship your burner back.

We test fire EVERY burner we service. This is the only way to insure the burner is operating correctly and the best way for us to put our stamp of confidence on the burner for a long and reliable heating season!

PLEASE DOWNLOAD AND COMPLETE THIS FORM – CLICK HERE

It’s easy!
First – give us a call at 1-800-347-9575. We’ll help you figure out if this service is right for you and send you a specially made shipping box for sending the burner to us.
Ship us your burner
Remove your burner and put it in the box we sent. Send it back to us.
We’ll do the service!
We’ll completely disassemble the burner, clean everything, then replace any worn or out of specification parts and then test fire the burner while tuning it for optimum performance. The test fire is critical to ensure that the burner will perform to the original factory specifications. Our typical turn around for a burner service is 2 to 3 days from when we receive the burner.
​​ We ship it back to you
Once you receive it, we’ll be happy to chat through the process of reinstalling or testing the burner. 

We’re always available to answer any questions
you might have – 1-800-347-9575

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